Error: Following client components were not downloaded successfully after installing latest patch.

Question ID: 104089
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Help! Installed the latest patch for QC, now receiving the error: Following client components were not downloaded successfully: 1 . OTAClient.dll : (Error 32) The process cannot access the file because it is being used by another process. Failed to open file for writing 2 . OTAClient.dll : Cannot load type library 3 . OTAClient.dll : Cannot register type library Close all connections to Server and try again.

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Posted by (Questions: 23, Answers: 1)
Asked on April 8, 2010 6:58 pm
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Answers (6)
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Private answer

If you are using the Excel add-in AND Excel is open the OTAclient.dll will be in use. Close Excel and try to launch QC again.

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Posted by (Questions: 0, Answers: 613)
Answered on April 8, 2010 7:07 pm
Yep, that was it. Thanks!
( at April 8, 2010 7:09 pm)
Thanks Sammy H, It worked!!!
( at November 19, 2010 4:19 am)
2
Private answer
  1. Go to the main QualityCenter welcome screen.
  2. Click the Addins Page link
  3. Download and install Client Side Setup file. This will re-install copies of the client controls that you are having issues with and should fix the problem.
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Posted by (Questions: 2, Answers: 438)
Answered on April 9, 2010 3:49 pm
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Private answer

Are you using the Excel Addin?

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Posted by (Questions: 0, Answers: 613)
Answered on April 8, 2010 7:01 pm
Yes, we are using the excel Addin to import Requirments into QC.
( at April 8, 2010 7:03 pm)
Following client components were not downloaded successfully: 1.Clint.cab: This file has no signature. 2.Client.cab: cannot download.Check the file is present on server. Close all connections to server and try again.
( at December 2, 2013 10:25 am)
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Private answer

Thanks! I had the same problem. Closing Excel worked.

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Posted by (Questions: 0, Answers: 1)
Answered on March 16, 2011 6:11 pm
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Thanks a lot..you were right

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Posted by (Questions: 0, Answers: 1)
Answered on August 3, 2010 11:09 am
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am getting Following client components were not downloaded successfully :
1.Client.cab:
This file has no signature.
2. Client.cab:
Cannot download .Check the file is present on server.

Close all connectios to server and try again.

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Posted by (Questions: 0, Answers: 1)
Answered on December 2, 2013 10:22 am