Error in ALM Synchronizer upon adding new user.

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  • Error in ALM Synchronizer upon adding new user.
Question ID: 105761
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We added a new user in ALM synchronizer, when we log in we receive the following error when we log into the synchronizer with the user we created:

ERROR #1- server.DB.FAILED_EXECUTE_QUERY : Failed to execute SQL statement SELECT LINK_ID,NAME,DESCRIPTION,EMAIL_DATA,STATE,IS_AUTO_MODE,MAPPING_DATA,SCHEDULE_DATA,UNIQUENESS_IDENTITY,LAST_SYNC_TS,MAPPED_RECS_AMOUNT FROM LINKS WHERE LINK_ID IN ().

What could be causing this error?

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Posted by (Questions: 100, Answers: 4)
Asked on December 19, 2014 8:12 pm
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Answers (1)
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I have seen this error before, it is displayed because the user does not have any links associated with their username in synchronizer. Make a few links available to the new user name in synchronizer and you should not see the error any longer.

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Posted by (Questions: 0, Answers: 364)
Answered on December 19, 2014 8:14 pm
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