Error when trying to open the UFT12 Help from Windows 8

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  • Error when trying to open the UFT12 Help from Windows 8
Question ID: 105375
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If I try to open the UFT12 Help from either my Start or Apps screens in Windows 8, I receive an error. Any ideas?

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Posted by (Questions: 372, Answers: 39)
Asked on April 29, 2014 2:43 pm
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By default, the Start and Apps screens on Windows 8 are set to open Internet Explorer in Metro Mode. However, if User Account Control is turned off on your computer, Windows 8 will not open Internet Explorer in Metro mode. Therefore, if you try to open an HTML shortcut from the Start or Apps screen, such as the UFT Help or Readme file, an error will be displayed.

To solve this, you can change the default behavior of Internet Explorer so that it never opens in Metro mode. In the **Internet Properties** dialog box,**Programs** tab, select **Always in Internet Explorer** on the desktop in the **Choose how you open links** option.

For more details, check out the following links:

http://support.microsoft.com/kb/2736601

http://blogs.msdn.com/b/ie/archive/2012/03/26/launch-options-for-internet-explorer-10-on-windows-8.aspx

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Posted by (Questions: 0, Answers: 720)
Answered on April 29, 2014 2:49 pm
That worked! I can now open my UFT12 non-program files from the Start and Apps screens in Windows 8.
( at April 29, 2014 2:56 pm)