Excel Add-in is not working: CTDSERVER error

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  • Excel Add-in is not working: CTDSERVER error
Question ID: 104596
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HI,
I have installed the Excel add-in and when trying to export to Quality Center I am receiving a "compile error in Hidden module CTDSERVER" error. Could you please advise a fix for this error?

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Posted by (Questions: 366, Answers: 29)
Asked on September 13, 2012 2:28 pm
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Answers (1)
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Hello,

First make sure that the only excel add-in is the one for your current version of Quality Center (as multiple versions of the add-in will cause compatibility issues, you can check through the control panel and uninstall programs section to find installed add-ins). NExt you need to make sure that the you have registered the client after installing the add-in. The CLient registration can de completed through the add-ins page (or it can be accomplished through the following from the url box in the browser: http:///qcbin/start_a.htm?common=True ). If these do not solve your issues you can run the HP Quality Center Connectivity add-in from the add-ins page (I would recommend re-running the registration after that as well).

Hope this helps.

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Posted by (Questions: 0, Answers: 761)
Answered on September 13, 2012 2:34 pm
Thanks. That did the trick. All is working now. Thanks, again.
( at September 14, 2012 11:11 am)