Getting ”previous HP ALM Synchronizer version was not uninstalled”, but we DID uninstall it
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We are in the middle of an HP Synchronizer upgrade. We used the control panel "programs and features" (previously "add/remove programs") to UNINSTALL our old HP-synchronizer server and left Postgres (per HP-Sync Install Guide). When try to we install newer HP-Sync version, we get a message about a previous HP ALM Synchronizer What can we do?
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It is odd, but this can occur even when HP ALM Synchronizer in not listed in Windows References to the previous installation may remain in the vpd.properties file, located in the Windows To remove all remaining references to a previous installation: 1. Verify that the HP ALM Synchronizer was uninstalled by checking that it is not listed in Windows 2. Navigate to the Windows system root (%systemroot%) folder and backup the vpd.properties file (to another name). 3. In a text editor, open the vpd.properties file and delete all rows containing references to HP ALM Try new version install again. Marked as spam
 Posted by pt-barnum (Questions: 4, Answers: 509) Answered on July 18, 2017 4:10 pm
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