GoDawgs,

To create memo fields in defects, please see page 271 of the 12.20 HP Application Lifecycle Management (ALM) Administrator Guide.
Here are the details from that page:
Adding User-Defined Fields
You can customize an ALM project by adding up to 99 user-defined fields to each ALM entity.
Cross Project Customization: The template project and linked projects can each contain up to 99
user-defined fields for each ALM entity.
ALM Editions: Cross project customization is not available for Quality Center Enterprise Edition.
For more information about ALM editions and their functionality, see the HP Application Lifecycle
Management User Guide.
To add a user-defined field:
1. In the Project Customization window, in the left pane, click Project Entities. The Project Entities
page opens.
2. Under Project Entities, expand an entity.
3. Click the User Fields folder.
4. To add a user-defined field, you can:
Click the New Field button to add a number, string, date, or list type field.
Click the New Field arrow and choose New Memo Field to add a memo field. You can add up
to 5 memo fields to each ALM entity.
Note: In Site Administration's Site Configuration tab, you can extend the number of memo
fields you can add, by editing the EXTENDED_MEMO_FIELDS parameter. For more
information, see ''Setting ALM Configuration Parameters'' on page 185.