HP ALM Test Instance Status not updating Correctly
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We have a situation where the system is not consistently updating the Test Instance Status correctly. We have a one to one relationship between a test case loaded into HP Plan and copied into Lab. So no test instance is duplicated. Each test has three steps. The first step is passed, the second step failed, and the third is not cmpl. In some instances the Test Case Instance shows "Failed" on the Execution Grid, but in other instances it shows "Not Completed". Also, in some instances when all three steps for a different test case are marked "N/A" we would expect the Test Case Instance to show "N/A" on the Execution Grid. Sometimes it does, other times it does not. Any feedback on this anomaly would be appreciated.
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