I am facing while opening vugen. Vugen is freezing unable to open it successfully.
Question ID: 110286

My vugen is freezing when I was trying to open it. But two back i am not facing any issue. After mandatory restart i am facing this issue. It is a vm machine windows10 os 64 bit. Vugen vesion is 12.61. I try ran the vugen with admin rights and also tried unistall it and again install it but no luck.


Error :  Error loading properties. Root element is missing. Settings have been restored to default values. 

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Posted by (Questions: 1, Answers: 0)
Asked on November 3, 2021 10:12 am
Answers (1)
Private answer

recommend you upgrade to 2021 R2   or at least apply the 12.63 patch


you might need to run a repair/reinstall, if your windows 10 OS got a major windows updated after the Vugen installed

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Posted by (Questions: 12, Answers: 384)
Answered on November 12, 2021 11:55 am

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