I’m trying to install a UFT concurrent license in AutoPass, but it keeps disappearing?

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  • I'm trying to install a UFT concurrent license in AutoPass, but it keeps disappearing?
Question ID: 108586
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This is a weird one. I’m trying to install a UFT concurrent license in AutoPass, but it keeps disappearing. Any ideas?

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Posted by (Questions: 359, Answers: 26)
Asked on July 31, 2018 8:18 pm
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I've seen this happen when you have an existing license that is tied to the license server's **IP address**, but then you try to install/add a license on top that is instead locked to the license server's ''**Lock Code**.'' There cannot be a mismatch when multiple licenses are installed; it needs to be one or the other. Contact your **support provider** and ask them to provide all of your UFT-related entitlements in the form of a license that is *only* locked to your license server's fixed IP address.

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Posted by (Questions: 0, Answers: 707)
Answered on July 31, 2018 8:19 pm
Got it. I'm contacting my support provider now and requesting all of my licenses to be tied to my license server's fixed IP address. Thanks for the heads-up!
( at July 31, 2018 8:20 pm)