Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.

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  • Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.
Question ID: 106853
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A user is getting the following:
Initialization has failed. Contact your system administrator.
For details, see the Loader log file.

Failure details:
Initialization failure. ALM server URL must be in the intranet zone or added to the trusted sites list.

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Posted by (Questions: 104, Answers: 7)
Asked on April 30, 2016 9:42 pm
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Answers (2)
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Private answer

The IT administrator can also add it to a group policy or they can add it to the network default trusted sites so that the users don't have to worry about permissions in adding it soon their own as it will default there for all users.

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Posted by (Questions: 0, Answers: 722)
Answered on May 2, 2016 2:36 pm
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Private answer

You will need to do one of the following to resolve this error

Enable intranet settings

1. Click on tools (cog icon at the top of the page)
2. Select ''Internet Options''
3. Click on the Security tab
4. Click on Local intranet
5. Click on Sites
6. In the windows that appears uncheck ''Automatically detect intranet network''
7. Click OK twice (you may need to restart IE to apply the changes)

OR

Add the ALM server to the Trusted Sites

1. Click on tools (cog icon at the top of the page)
2. Select ''Internet Options''
3.Click on the Security tab
4. Click on Trusted sites
5. Click on the Sites button
6. Add the ALM server's URL to the ''Add this website to the zone'' input box
7. Click the Add button (you may need to uncheck ''Require server verification (https) for all sites in this zone'')
8. Click Close and then OK (you may need to restart Internet Explorer to apply changes)

If both of these options are greyed out in Internet Options your network admin may have locked the settings using Group Policy and you will need to contact them to have the settings changed.

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Posted by (Questions: 0, Answers: 298)
Answered on April 30, 2016 9:48 pm