iOS Devices failed to connect

Question ID: 108830

some of the iOS devices connection is intermittently failing. As part of troubleshooting, below actions are performed. But, issue is not resolved.

1. Restarted MC service on the connector machine.
2. deleted MC agent files on the iOS device and reconnected.
3. restated the mobile device and tried.
4. Restarted MC server and then Connector machines.

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Posted by (Questions: 199, Answers: 1)
Asked on January 28, 2019 7:51 pm
Answers (1)
Private answer


Please check your iOS Developer certificate to check if it is expired. If it is, you will have to get it renewed and resign your IOS IPA files again. This will allow you to connect to Mobile Center.

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Posted by (Questions: 1, Answers: 213)
Answered on January 28, 2019 7:56 pm