LR 12.53 Controller is crashing

Question ID: 107532
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We are using LoadRunner 12.53 with Windows 7 64 bit.
When executing load test, controller is crashing and I see below error in the event log. The scenario is executing 6 web services, distributed across 600 Vusers.

Tried restarting and clearing up the temp; however, I am still getting the same issue. Does anyone know if there are any patches that need to be applied.

Event logger from windows:
Faulting application name: Wlrun.exe, version: 12.53.197.0, time stamp: 0x571117e7
Faulting module name: ucrtbase.DLL, version: 10.0.10586.9, time stamp: 0x5642c5f8
Exception code: 0x4000001f
Fault offset: 0x00085217
Faulting process id: 0x1090
Faulting application start time: 0x01d294114f66b05c
Faulting application path: C:\\Program Files (x86)\\HP\\LoadRunner\\bin\\Wlrun.exe
Faulting module path: C:\\windows\\SYSTEM32\\ucrtbase.DLL
Report Id: 39c207b5-0013-11e7-9402-066764e8974b
Faulting package full name:
Faulting package-relative application ID:

Any input would be great.

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Posted by (Questions: 107, Answers: 6)
Asked on April 12, 2017 1:10 pm
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Answers (1)
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Private answer

Microsoft has a fix for the exception code you are receiving: 0x4000001f. I recommend reviewing this with your Windows System Administrator prior to applying the fix. The link is posted below:

http://www.microsoftfixit.net/fix-microsoft-error-code-0x4000001f/

Hope this helps

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Posted by (Questions: 17, Answers: 253)
Answered on April 12, 2017 1:14 pm