LR 12.53 will not install, unless I apply several windows updates?
Question ID: 107367

Hi Orasi,

I am getting this message when I run the LoadRunner Setup.exe

Missing Microsoft Visual C++ Redistributable 2015 Updates:

Unable to install the prerequisite. You must first install the following
Microsoft Windows updates for your operating system:

KB2975D61, KB2919355, KB2932046, KB2937592, KB293U39, KB2934018.

Click OK to exit from the installation setup. Manually install the required
Microsoft Windows updates and restart the installation setup.

For additional information on the required updates for Microsoft Visual
C++ Redistributable 2015, see the installation guide.



I check these updates are for Windows 8.1, I am using Windows 8 64 bit system.

Kindly help

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Posted by (Questions: 231, Answers: 18)
Asked on January 24, 2017 2:56 pm
Answers (1)
Private answer


LoadRunner 12.53 is not supported on Windows 8.

For LoadRunner 12.53 you must use one of the following Windows OS:

- Windows Server 2008 R2 SP1 64-bit
- **Windows Server 2012 R2 64-bit (recommended)**
- Windows 7 SP1 64-bit
- **Windows 8.1 64-bit (recommended)**
- Windows 10 64-bit

Please pick one of the supported Windows OS and try again.

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Posted by (Questions: 12, Answers: 384)
Answered on January 24, 2017 3:00 pm

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