Mouse becomes erratic when Insight recording on a remote Windows 10 machine using UFT?

Question ID: 110021

When I start an Insight recording session on a remote Windows 10 machine, my mouse cursor jumps around on the application screen. It’s driving me crazy, is there a fix for this??

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Posted by (Questions: 385, Answers: 52)
Asked on January 28, 2021 4:47 pm
Answers (1)
Private answer

On your Windows machine, Run gpedit.msc as Administrator.

In the Local Group Policy Editor, navigate to the following path and set the Policy 'Use WDDW graphics display driver for Remote Desktop Connections' to Disabled:

Local Computer Policy -> Computer Configuration -> Administrative Templates -> Windows Components -> Remote Desktop Services -> Remote Desktop Session Host -> Remote Session Environment

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Posted by (Questions: 0, Answers: 733)
Answered on January 28, 2021 4:48 pm
That did the trick! Thank you!!
( at January 28, 2021 4:48 pm)