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We are currently using LoadRunner 12.53 patch 4 with Windows 2012 Server R2. The scripting protocol is RDP.
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Please check the Color Resolution of your VuGen machine. RDP does not support 32-bit color depth as stated by HPE in the following link: http://lrhelp.saas.hpe.com/en/12.53/help/WebHelp/Content/VuGen/142800_tl_RDP.htm In addition, the following link reviews ''How to work with Snapshots'' is a very helpful reference: http://lrhelp.saas.hpe.com/en/12.53/help/WebHelp/Content/VuGen/c_RDP_snapshots.htm Hope this helps. Marked as spam
 Posted by jeffrey-gardner-1 (Questions: 17, Answers: 266) Answered on July 18, 2017 2:00 pm
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