Not able to apply customizations after upgrading to ALM 12.21 from ALM 12.20?

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  • Not able to apply customizations after upgrading to ALM 12.21 from ALM 12.20?
Question ID: 107213
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Hi,
We are having an issue where whenever we go into customization and make a change and try to apply the change after, it constantly prompts us to save repeatedly. After accepting like 10-12 prompts the customization is finally applied.

Is there anything we can do as this is affecting all current projects?

Thanks in advance,
HomerJ

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Posted by (Questions: 379, Answers: 35)
Asked on October 28, 2016 1:41 pm
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Answers (1)
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Private answer

Hi HomerJ,
Have you tried running the maintenance activities on the affected projects. I would start by running the verify and then the repair and upgrade as needed for the various projects (since only going from 12.20 to 12.21 upgrade portion shouldn't be necessary), I have seen this before where the verify and repair resolved the issue.

Hope this helps,
Dan

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Posted by (Questions: 0, Answers: 771)
Answered on October 28, 2016 1:43 pm
Thanks, The maintenance routines resolved the issues.
( at October 28, 2016 1:44 pm)
EyeOnTesting