Having an issue with adding tests to a test set as no tests are there to pick from. When I go to select tests, the folder structure is there, but the folders are empty. In test plan the tests are present. Other test sets I can add find so I know permissions are set fine for my user. Also no filters ...

Have a user where when they open a test in Sprinter test plan area, there is a lock icon next to the test. User can create a copy and work, but they cannot edit the source test. We don't use version control and most users do not seem to have the issue. Test run seems fine, they can run the tests oka...

We are intermittently seeing an error when trying to get a license for UFT. The error says > Either the license server host is not > found on the network or an invalid > host name is specified. For more > information about installing a license > server and concurrent licenses on your > network, plea...

I am trying to develop a business view that includes (among other things) the test instance name For the life of me, I can't find where test instance name is kept on the database. I need this (as opposed to just going with the test name... e.g. BrentTest) so that the report differentiates between th...

We are looking for the history of values that have populated the Asset Type field. This is a user defined field, and the History checkbox was selected when the field was created. We are wanting to see which values have populated this field for a particular test_ID. As of now we can only see the curr...

After installing the correct business view add-in for my version of ALM, which installs fine and error free, when attempting to login from the add-in to ALM, we get the below error: ![alt text][1] This only appears though on some install machines and not others. Most are fine, but a few continue to ...

We use windows 10 vms with vmware. Not all, but a large number of the win10 vms will show the ALM client with truncated text. You only see first letter or letters, stuff is cut off all over. I saw another post where it was recommended to fix this that you disable the custom scaling level and have it...

When attempting to delete a user from site admin, we get an error. The error says "failed to deleted TDUser" and list the user name. This is qc authentication, never had an issue deleting a user before. I looked at the SA logs and found an entry on the delete. Stack trace for it lists: Faile...

We are getting an error when attempting to create a new project. The first attempt was a try to create from an existing project. That failed with an OLE Error 800400D0. Hit okay and you can't do anything else in site admin, as that same OLE just keeps popping up. Have to logout and try again. Sa...