Votes
Answers
Views
Question
2
votes
2
answers
373
views
We have setup an ALM 12.20 test env server to well test on before we upgrade our production box. In looking around in customization, under defect system fields, I see a Detected on Environment field. I did not see it in the guide so curious as to what it is for.
2
votes
1
answer
149
views
asked 10 years ago by coltsfan12
updated 10 years ago by mrwhite
Just as the questions, says, how to enable webgate logs for alm client.
2
votes
1
answer
212
views
asked 10 years ago by coltsfan12
updated 10 years ago by mrwhite
Getting a failure to login to ALM server for all users today. Looking at the logs I see the error is CtdException: Invalid context key in regards to our LDAP server. I can ping the LDAP server so unsure of the issue.
2
votes
1
answer
29
views
asked 10 years ago by ditch-brodie
updated 10 years ago by mrwhite
Noticed with Sprinter after connecting to ALM and loading some test and details, that hidden fields from ALM are visible. ALM client blocks these fields per client. Why does Sprinter show them?
2
votes
1
answer
33
views
Does BPT Enterprise Extension still an applicable item to download for newer version of ALM since QC10?
2
votes
1
answer
47
views
asked 10 years ago by ditch-brodie
updated 10 years ago by mrwhite
Tags:
When attempting to start a run in Sprinter 12.20, users are getting an error pop that states that "a run session cannot be started. Make sure that the required field (Exec Date) is complete" This occurs for any user and so far all project tested in. We tried a new install of Sprinter, new AL...
1
vote
1
answer
247
views
Hello, We have recently set up a new server and have our ALM and DB instances hosted on the same server. Recently we have been experiencing the issue that when we restart the server the services don't ever start up and the ALM system is unavailable until we go in and start the services manually (eit...
0
votes
1
answer
46
views
We are having an issue with Defects. Users are unable to add or update the required fields in ALM. I have double-checked the workflow code and not seeing any issues,
0
votes
1
answer
38
views
We are not see the Cross-Project customization option in the customize options. We are also not able to create a template project, the button is grayed out. Is this something additional that we need to purchase?