Hi. I have included the steps below that you can use to install the Desktop Experience, which will allow you to view the screenshots attached to your tests.
- Click the Windows Start button,
select Administrative Tools and
select 'Server Manager'
- In the Server Manager window, select
'Features' then select 'Add Features'
- In the Features list, you will need
to select 'Desktop Experience', click
'Next', then click 'Install'
- You will then be prompted to restart
- After the system restarts, the
configuration will complete
Go back into ALM and make sure you are able to view the screenshot in Test Lab.