Planning for upgrade of HP ALM 11.52 to newer version to get Windows 10 support

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Question ID: 108242

We are looking at upgrading current version of HP ALM 11.52 to a version that can support windows 10. Can you help me to understand what is version that is supported on windows 10, and what is involved in terms of licensing for the upgraded version.

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Posted by gobroncos (Questions: 193, Answers: 14)

Asked on April 18, 2018 5:20 pm

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Answers (1)

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12.53 or 12.55 will work with MS-Windows 10 -- with some warnings from HP regarding some MS Patches)

From System Requirements:
Microsoft Windows 10 Due to the ''blue screen'' error in some builds of Microsoft Windows 10, you may need to apply a required fix:

* Windows 10 Build 1507 (32 Bit): See http://support.microsoft.com/kb/KB4048956

* Windows 10 Build 1703 (32 Bit or 64 Bit): See http://support.microsoft.com/kb/KB4022716

If you upgrade to 12.55 when your LDAP is off (QC authentication), the upgrade goes more smoothly, then you can later re-configure the LDAP server communication.

The download is FREE and you might need to request a new/migrated license from HPE/MF to work with 12.55.

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