Problem connecting to ALM 11 with QTP

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  • Problem connecting to ALM 11 with QTP
Question ID: 104419
3
0

When I start QTP I get the following message.

———-

Following client components were not downloaded successfully:

1. OTAClient.dll :
Access is denied.

2. tdclient.dll :
Access is denied.

3. WebClient.dll :
Access is denied.

4. tdclntui.dll :
Access is denied.

5. bp_exec_agent.exe :
Access is denied.

6. OfflineExecutionSetupWrapper.exe :
Access is denied.

7. OfflineExecutionRA.exe :
Access is denied.

Close all connections to HP ALM Server and try again

———-

Anybody know how to fix this issue?

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Posted by (Questions: 44, Answers: 0)
Asked on December 2, 2011 9:37 am
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Answers (2)
5
Private answer

When QTP tries to log into ALM it is also trying to install updates on your machine and is having an issue. For ALM 11 patch 3 or SP 2 and later, to apply ALM updates to QTP you must start QTP with **admin rights** and log into ALM **once**. If you have Windows 7, running QTP as an Administrator and logging into ALM once will work.

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Posted by (Questions: 2, Answers: 98)
Answered on December 2, 2011 9:46 am
0
Private answer

I believe that running QTP when signed on as ''Administrator'' is not sufficient. You must right click on QTP and select ''Run As Administrator'' for this to work properly.

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Posted by (Questions: 0, Answers: 1)
Answered on October 8, 2012 2:38 pm