QC Client is slow after installing ALM/QC Patch 06

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  • QC Client is slow after installing ALM/QC Patch 06
Question ID: 104421
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Anyone else experienceing this.

After we installed ALM/QC Patch 06, our response time is REALLY slow.
Take al long time to drill down through the folder structure in the Test Plans module.

Thanks in advance.

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Posted by (Questions: 5, Answers: 1)
Asked on December 5, 2011 3:46 pm
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Answers (2)
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Private answer

This is a know issue.

See the HP QCCR
http://support.openview.hp.com/selfsolve/document/KM1292467

The work around is to turn off the Automatically Detect Setting in IE.

In Internet Explorer....
Tools / Internet Options / Connections Tab / Lan Settings Button
Uncheck the Automatically Detect Settings checkbox.

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Posted by (Questions: 0, Answers: 613)
Answered on December 5, 2011 3:55 pm
Thanks that worked!!
( at December 5, 2011 3:56 pm)
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Private answer

I'm seeing a performance degradation since installing patch 13. Anyone else? I've checked for this setting above and its not select.

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Posted by (Questions: 0, Answers: 1)
Answered on April 16, 2013 2:51 pm