QC Error occurs when updating defect status: ”You do not have the required permissions to execute this action”

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  • QC Error occurs when updating defect status: ''You do not have the required permissions to execute this action''
Question ID: 104686
3
0

Our users are receiving the following error message when updating the Defect Status field:
"You do not have the required permissions to execute this action."

We are using QC v11 Patch 9.

Please help. Any ideas?

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Posted by (Questions: 70, Answers: 111)
Asked on November 7, 2012 2:12 pm
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Answers (1)
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Private answer

This is a known issue.
See HP KB article KM189763
http://support.openview.hp.com/selfsolve/document/KM189763

Workaround fix described in the KB article is to create/update the Defect Status Transition Rules to allow. If you do not have any Transition Rules defined create a rule with $ANY to $ANY for the defect status.

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Posted by (Questions: 0, Answers: 613)
Answered on November 7, 2012 2:16 pm
Thank you, that did the trick.
( at November 7, 2012 3:51 pm)
no problem, glad to help.
( at November 7, 2012 3:58 pm)
Implied $ANY to $ANY should be the default out of the box. Thanks for finding.
( at January 31, 2013 5:18 pm)
Very helpful, thanks for sharing.
( at January 31, 2013 5:19 pm)