I am trying to install QC v10 Starter Edition. SQL Server 2005 installed OK but the SQL install process failed. The error log said user "sa" couldn’t log in. So I logged into my SQL database using Windows authentication (database is in mixed authentication mode – either SQL authentication or Windows authentication is allowed), set the "sa" user password, and ran "run_after_finish.bat". This recognized that SQL was already installed and asked me for the "sa" user password. I entered that and the install failed again.

The error below was in the error log file. What does this mean and how do I fix it? I am truly at my wits end with the numerous install problems I’ve had with QC this week!

Logging to file ‘C:\\Documents and Settings\\\\Desktop\\QC installer files\\QualityCenter\\Installation\\Starter\\MSI\\QCStarter\\InstallInfo\\log\\SiteAdminSetupLog_2013_01_11_19_42_29_419.html’
Exception in thread "main" java.sql.SQLException: [Mercury][SQLServer JDBC Driver][SQLServer]CREATE DATABASE failed. Some file names listed could not be created. Check related errors.
at com.mercury.jdbc.base.BaseExceptions.createException(Unknown Source)
at com.mercury.jdbc.base.BaseExceptions.getException(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.TDSRequest.processErrorToken(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.TDSRequest.processReplyToken(Unknown Source)
at com.mercury.jdbc.sqlserver.tds.TDSRequest.processReply(Unknown Source)
at com.mercury.jdbc.sqlserver.SQLServerImplStatement.getNextResultType(Unknown Source)
at com.mercury.jdbc.base.BaseStatement.commonTransitionToState(Unknown Source)
at com.mercury.jdbc.base.BaseStatement.postImplExecute(Unknown Source)
at com.mercury.jdbc.base.BaseStatement.commonExecute(Unknown Source)
at com.mercury.jdbc.base.BaseStatement.executeInternal(Unknown Source)
at com.mercury.jdbc.base.BaseStatement.execute(Unknown Source)
at com.mercury.optane.core.db.convertor.CMSSQLDBCreator.createDB(CMSSQLDBCreator.java:217)
wrapped in com.mercury.optane.core.CTdException: CMSSQLCreator : Unable to create database qcsiteadmin_db
at com.mercury.optane.core.db.convertor.CMSSQLDBCreator.createDB(CMSSQLDBCreator.java:262)
at com.mercury.optane.core.db.convertor.CDBWriter.load(CDBWriter.java:197)
wrapped in com.mercury.optane.core.CTdException: Can’t load database
at com.mercury.optane.core.db.convertor.CDBWriter.load(CDBWriter.java:240)
at com.mercury.optane.core.db.convertor.CDBConvertor.load(CDBConvertor.java:87)
at com.mercury.optane.core.db.convertor.CDBConvertor.load(CDBConvertor.java:131)
at com.mercury.optane.core.db.convertor.CDBConvertor.convertXML2DB(CDBConvertor.java:304)
at com.mercury.optane.core.db.convertor.CDBProject.importProject(CDBProject.java:226)
at com.mercury.td.saserver.setup.CAbsInstaller.createProject(CAbsInstaller.java:535)
wrapped in com.mercury.optane.core.CTdException: Failed to create project.
originalProjectName: ‘SiteAdminDb’
dbName: ‘qcsiteadmin_db’
dbUser: ‘td’
destDir: ‘C:\\Documents and Settings\\tdevick\\Desktop\\QC installer files\\QualityCenter\\Installation\\Starter\\MSI\\QCStarter\\repository\\sa\\DomsInfo’
deletePrevious: ‘false’
copyFS: ‘true’
copyOnlyFS: ‘false’
at com.mercury.td.saserver.setup.CAbsInstaller.createProject(CAbsInstaller.java:543)
at com.mercury.td.saserver.setup.CAbsInstaller.createProject(CAbsInstaller.java:416)
at com.mercury.td.saserver.setup.CSiteAdminInstaller.createDatabase(CSiteAdminInstaller.java:745)
at com.mercury.td.saserver.setup.CAbsInstaller.load(CAbsInstaller.java:202)
at com.mercury.td.saserver.setup.CAbsInstaller.main(CAbsInstaller.java:914)
wrapped in com.mercury.optane.core.CTdException:
[Mercury][SQLServer JDBC Driver][SQLServer]CREATE DATABASE failed. Some file names listed could not be created. Check related errors.
at com.mercury.td.saserver.setup.CAbsInstaller.main(CAbsInstaller.java:932)
at com.mercury.td.s