QC11.5-Unable to Cut and Paste dashboard view

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  • QC11.5-Unable to Cut and Paste dashboard view
Question ID: 105158
4
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I have a couple of users who are unable to cut a Private dashboard from Private folder and paste to the Public folder.

Anyone else having this issue?

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Posted by (Questions: 23, Answers: 1)
Asked on October 30, 2013 4:43 pm
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Answers (2)
4
Private answer

I am unable to replicate in v11.5 P15 or v11.52 SP1.
you may want to try running the client uninstaller to clear the QC client components.

See http://eyeontesting.com/questions/892/how-can-i-uninstall-and-reinstall-the-quality-cent.html for the uninstall utility details.

After the HP uninstaller utility runs, all the client components will be downloaded again the first time you login to ALM/QC.

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Posted by (Questions: 0, Answers: 613)
Answered on October 30, 2013 4:50 pm
Thanks for the suggestion. Clearing the client did the trick.
( at October 30, 2013 6:20 pm)
4
Private answer

Does a drag/drop work as a workaround?

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Posted by (Questions: 70, Answers: 111)
Answered on October 30, 2013 4:56 pm
This workaround works too.
( at October 30, 2013 6:20 pm)