I have run into this before and found that for some reason Word 2013 is looking for the LanguageResources key from Office 2010. If you upgrade from Office 2010 the registry key is left behind and you do not get the error. You only get this error message if a previous version of Office was not installed. I opened a case with HP and their workaround for the issue was to copy the HKEY_CURRENT_USERSOFTWAREMicrosoftOffice14.0CommonLanguageResources registry key from a working workstation and import it into the workstation with the issue.

1. Open ''regedit'', and then navigate to HKEY_CURRENT_USERSOFTWAREMicrosoftOffice14.0CommonLanguageResources
2. Right click on the key, and select ''Export''.
3. Copy the exported registry file to the problematic, and run the file to import the registry key.
4. List item

If you do not have a working workstation you do the following

1. Go to Run and enter ''regedit''
2. Navigate to HKEY_CURRENT_USERSoftwareMicrosoftOffice14.0CommonLanguageResources
3. If the InstallLanguage registry is not available then it has to be recreated.
4. Right Click on ''LanguageResources'' and go to ''New'' -> ''DWORD Value''
5. Name it as ''InstallLanguage''
6. Edit the entry and set the value as ''1033''. (this is where it should be stated as 1033 decimal) the default is Hexadecimal

This works

Plese download and install the plug-in, and create registry entry manually. it will work thereafter.

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Direct Download URL:

Microsoft Excel Add-In, Version 11.00

Last Update 25 Jan, 2016 * Downloads 10398 *

Download OR https://hpln.hpe.com/rest/contentofferings/microsoft-excel-add/contentpackages/8436

For all version: https://hpln.hpe.com/contentoffering/microsoft-excel-add

HP Add-In Home Paghe: https://hpln.hpe.com/ (Excel, Word, etc)

Please create this entry manually. After that you should be able to export (Test Case or other information from ALM/QC)

[HKEY_CURRENT_USERSoftwareMicrosoftOffice12.0CommonLanguageResources]
''InstallLanguage''=dword:00000c09