Runtimer error when trying to install .NET add-in

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  • Runtimer error when trying to install .NET add-in
Question ID: 105238
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I am experiencing a Runtime error when trying to install the .NET add-in for QTP10:

"Microsoft Visual C++ Runtime Library"
"RunTime Error"
Program files…\\HP\\QuickTestProfessional\\help\\components\\GenCHM.exe"

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Posted by (Questions: 22, Answers: 6)
Asked on January 30, 2014 4:58 am
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Answers (1)
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I have seen this before. When I install QTP 11 then attempted to roll back to QTP 10. The only way I could fix this issue is to do a clean uninstall of QTP and the installed QTP again. Recommend reviewing HP documents

Document ID: [link text][1]
Title: How to perform a clean uninstall of QuickTest Professional (QTP)?

Document ID: [KM822411 http://support.openview.hp.com/selfsolve/document/KM822411][2]
Title: How to perform a clean uninstall of QuickTest Add-in For Quality Center

Document ID: [KM1016043 http://support.openview.hp.com/selfsolve/document/KM1016043][3]
Title: How to perform a Clean Uninstallof Service Test?

[1]: http://support.openview.hp.com/selfsolve/document/KM171368
[2]: http://support.openview.hp.com/selfsolve/document/KM822411
[3]: http://support.openview.hp.com/selfsolve/document/KM1016043

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Posted by (Questions: 2, Answers: 98)
Answered on January 30, 2014 4:59 am