Snapshot utility Not working correctly in HP ALM12.53?

  • Questions
  • Snapshot utility Not working correctly in HP ALM12.53?
Question ID: 107600
0
0

Hello,
We have recently upgraded to ALM 12.53 and have patched to the latest build, but yet we still have issues with the snapshot utility? How can we resolve this issue?

Thanks,
HomerJ

Marked as spam
Posted by (Questions: 314, Answers: 12)
Asked on April 25, 2017 12:53 am
5 views
Answers (1)
1
Private answer

Helo HomerJ,
Are you using Windows 10 for your clients? If so this is a known issue within HP that is currently being addressed. At this time no work around or resolution exists but you can follow the progress of this issue if you have an HP Passport by following and subscribing to document QCCR1J92598.

Hope this helps.
Dan

Marked as spam
Posted by (Questions: 0, Answers: 709)
Answered on April 25, 2017 12:57 am
Thanks for the information. Yes we are using Windows 10. I will monitor this issue on the portal. Thanks for the document information.
( at April 25, 2017 1:00 am)