The Citrix ”ctrx_get_text_location” function does not work
Question ID: 105874
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We are trying to record multiple protocol script with citrix + Web.We have installed LR 11 Patch 6 for host and patch 3 for "Citrix Agent". While we use the "ctrx_get_text_location" function (to capture the text location), we get the error message below.

"Error: ctrx_get_text_location() failed. Server IP address = XXX.XX.. Operation exceeded timeout".

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Posted by (Questions: 108, Answers: 6)
Asked on January 27, 2015 6:00 pm
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Answers (1)
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For Vugen 11.00, the Citrix Agent text trapping does not work on the following environments:

? Citrix servers installed on Windows Server 2008 R2.
? 64 bit applications running on Citrix servers installed on Windows Server 2008 64 bit.

Update your ALM-PC 11 software to ALM-PC 12.01 as Vugen 12.01 supports the ''ctrx_get_text_location()'' function.

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Posted by (Questions: 159, Answers: 15)
Answered on January 27, 2015 6:02 pm
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