The specified module could not be found

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Question ID: 107058
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When we try and access Excel Reports in ALM 12.01 we get "The specified module could not be found". The error appears when clicking on the configuration tab. We also get the same error when we try and create a new Excel report.

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Posted by (Questions: 89, Answers: 0)
Asked on August 9, 2016 7:48 pm
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If you recently upgraded you may not have all the requirements to run the client installed. Verify that you have

.NET version 4.5.x

http://www.microsoft.com/en-us/download/details.aspx?id=30653

and that you have

MSXML 4.0 Service Pack 3 installed on your workstation.

http://www.microsoft.com/en-us/download/details.aspx?id=15697

Usually, when I see this error it is the MSXML 4.0 Service Pack 3 that is not installed.

Here is a link to the HPE artical on the issue
https://softwaresupport.hpe.com/group/softwaresupport/search-result/-/facetsearch/document/KM00772254

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Posted by (Questions: 0, Answers: 309)
Answered on August 9, 2016 7:49 pm
You were right I was missing MSXML 4.0 once installed I was able to open the reports.
( at August 9, 2016 7:51 pm)
EyeOnTesting