Too many clicks to open a screenshot – IE/Windows “forgets” preferred app for extension

Question ID: 110091
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When opening a screenshot it always asks How do you want to open this file? I leave the default which is Photos. I always click the box Always use this app to open .png files; however, every time I go to open a screenshot it always asks. I open too many screenshots during test events and it slows me down.

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Posted by (Questions: 80, Answers: 5)
Asked on April 22, 2021 4:56 pm
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I have tried associating PNG and JPG with "Photos" app, and they open just fine when clicked from the desktop or containing folder, so it is something about ALM, I think.

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Posted by (Questions: 80, Answers: 5)
Answered on April 22, 2021 4:57 pm
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This seems to be a MicroSoft issue related to a quirk in Internet Explorer, not really ALM.  Explorer has "tentacles" everywhere in Windows and ALM relies on it to work.

This thread refers to Outlook/Office, but the same issue you are having related to Explorer (as in Internet Explorer).

https://techcommunity.microsoft.com/t5/office-365/outlook-keeps-asking-me-how-to-open-jpg-files/m-p/234278

The "best response" is a solution where you "hack" the Windows 10 registry to stop it from "nagging" you about the app to use for JPG and PNG files.

If you try that, I suggest saving the registry or at lease the section you are editing first.

I suppose you could also try the "ALM Explorer" or the ALM "Client Launcher" to see if hey work any differently launching the "viewer" for PNG/JPG.

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Answered on April 22, 2021 5:00 pm