Trying to install QTP, Error (Name) is not a valid short file name

  • Questions
  • Trying to install QTP, Error (Name) is not a valid short file name
Question ID: 105476
1
0

I’m trying to install QTP 11 on some machines and I’m getting the error "(name) is not a valid short file name" and then installation closes. How do I fix this??

Marked as spam
Posted by (Questions: 338, Answers: 20)
Asked on July 10, 2014 2:03 pm
4 views
Answers (1)
2
Private answer

Try going to the following registry location in regedit:

HKEY_CURRENT_USER/Software/Microsoft/Windows/CurrentVersion/Explorer/User Shell Folders

Change the personal registry key:

from \profiles$
to %USERPROFILE%

Note that User Shell Folders may exist in other locations as well, so you can search in the registry editor for User Shell Folders and change all values you find.

Then try to reinstall the program.

Another option is to create a new Admin User on your computer and install it that way.

Marked as spam
Posted by (Questions: 16, Answers: 748)
Answered on July 10, 2014 2:04 pm
That worked. I appreciate it!
( at July 10, 2014 2:05 pm)