Trying to install Quality Center patch, but user does not have enough permissions

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  • Trying to install Quality Center patch, but user does not have enough permissions
Question ID: 104046
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I am trying to install a Quality Center patch, but I get an error messsage that says:

The login user does not have enough
permissions

What do I need to do?

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Posted by (Questions: 36, Answers: 3)
Asked on February 12, 2010 6:48 pm
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Answers (2)
1
Private answer

Install the patch using an administrative account

Windows:
When installing the patch, you should log in using the same account that is running the application server. For JBoss, the service account can be determined, by doing the following:

  1. Select Start -> Settings -> Control Panel -> Administrative Tools -> Services.
  2. Right-click on the ''Mercury Quality Center'' service, and select ''Properties.''
  3. Navigate to the Logon tab.
  4. If the account is different, then you need to log in using this service account.
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Posted by (Questions: 6, Answers: 5)
Answered on February 12, 2010 6:56 pm
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Private answer

Dear friends,
hello,
i'm searching for QC patches especially patches 12 &15.Do you know where can i download them?
thank you.

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Posted by (Questions: 0, Answers: 2)
Answered on September 11, 2011 1:07 pm
Hello mh_1977, You can download the patches through HP or possibly from your support partner if they host them. You would need a support contract for either case, as these are the only legal ways to obtain these patches. Dan
( at March 15, 2013 7:22 pm)