During the patching (Patch 2 on top of GA/patch 0) of the UFTM/digital Lab 2023 Connector yesterday we experienced an error we have not seen before, we tried a few different things like the rollback, restarting services on the server and machine, but still no dice. We can confirm both machines are able to communicate with one another… any idea what could cause this?  BTW, the SERVER installed and runs just fine.

“Failed to get connector certificate from server ]Details=Please check your server is currently accessible and running, retry=true] Please check your server is currently accessible and running” — then has “Rollback” and “Retry” buttons.

One solution we also tried was a complete uninstall of the previous version of UFT and then re-installing on the latest version then applying the patches – this also got same error.