UFT keeps crashing in my Windows 7 Common Access Card (CAC) environment?

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  • UFT keeps crashing in my Windows 7 Common Access Card (CAC) environment?
Question ID: 108845
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This just started happening out of the blue recently. UFT keeps crashing in my Windows 7 Common Access Card (CAC) environment. I’ve tried a repair, uninstall, and reinstall of UFT to no avail. Anyone with the same problem?

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Posted by (Questions: 359, Answers: 26)
Asked on January 30, 2019 4:15 am
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Yes, this is a known issue caused by Microsoft Windows update KB4103712. Have your sysadmin uninstall this update, and UFT should no longer crash in your particular environment. For more details on this update, please see here: https://support.microsoft.com/en-us/help/4103712/windows-7-update-kb4103712

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Posted by (Questions: 0, Answers: 707)
Answered on January 30, 2019 4:16 am
Finally! This totally worked. Now I can resume my sanity. Thanks very much!
( at January 30, 2019 4:16 am)