Unable to access ALM synchronizer logs through UI
Question ID: 108287

We are getting the below error when trying to view the sync error report from the ALM Synchronizer 12.53 Sync Pack 2. I can only view the error log from inside the Sync Client, but if I try to download it we get:

HPE ALM Synchronizer
Unable to open log file. The log file may have been deleted or corrupted.

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Posted by (Questions: 100, Answers: 4)
Asked on April 27, 2018 5:13 pm
Answers (1)
Private answer

This issue is a bug, it is fixed in the newer versions of ALM synchronizer, I would suggest installing 12.55 SP1

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Posted by (Questions: 0, Answers: 364)
Answered on April 27, 2018 5:14 pm

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