Unable to connect UFT to ALM

Question ID: 105692
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I get an error message when trying to connect UFT 12.01 to our ALM server on a new machine we have built out.

> Error Message: Failed to update
> components from server Failure in
> Spider Module Process

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Posted by (Questions: 359, Answers: 26)
Asked on October 30, 2014 5:47 pm
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Answers (1)
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Private answer

1) Close UFT.

2) From your Windows 8.1 Desktop, open IE as administrator (right-click IE > Run as Administrator) and navigate to your ALM Tools.

3) From the ALM Tools page, select ''HP ALM Connectivity'' and download/run on the affected client machine. You should receive an ''Installation Successful'' message.

4) From the ALM Tools page, select ''HP ALM Client Registration'' and ''Register HP ALM.''

5) Log into your ALM Client to make sure that works.

6) Run UFT as administrator (this just needs to be done the first time when connecting to ALM).

7) Try to connect to ALM and see if the problem persists.

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Posted by (Questions: 0, Answers: 707)
Answered on October 30, 2014 5:47 pm
This solution worked. Thanks
( at October 30, 2014 5:48 pm)