Unable to copy paste test script or any other entities from HP ALM prod to Val or Dev

Question ID: 108982
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Hi,

Our ALM 12.21 prod environment is in patch 6.
On ALM 12.21 Dev & Val , I have installed patch 7 on top of patch 6.
During our sanity check, we recieved "Failed to paste data" error message while trying to copy a test script or any other entity from production to either Val or Dev.
Please find attached error message.[link text][1]

To isolate the issue, I rolled back patch 7 to patch 6 on ALM 12.21 Dev & Val , even then when i performed same action it gain failed with same error message.

could you please provide thoughts on how to resolve these issues?

Regards,
Srihari

[1]: /storage/temp/947-copy-paste-causing-attached-error-message.pdf

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Posted by (Questions: 28, Answers: 21)
Asked on April 29, 2019 4:03 pm
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Srihari,

It may not be related to the patch In looking at the error this is more than likely related to an SSL certificate issue.....

''unable to find valid certification path to requested target''

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Answered on April 30, 2019 2:54 pm
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Yes Josh , I have installed few new ssl certificates as trusted certificates in cacerts , after it issue got resolved.
Thanks a lot for your help.

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Answered on May 1, 2019 5:40 am