Unable to open the run results. To Open the run results, install the HP Run Results Viewer or the Micro Focus Unified Functional testing Add-in for ALM.

Question ID: 108994
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After our recent ALM upgrade, I am currently unable to click on a failed run to view the results from ALM. I reran my UFT installation to make sure I had the appropriate add-ins installed, and it looks like I do. However, I’m still receiving the following error from ALM:

Unable to open the run results.
To Open the run results, install the HP Run Results Viewer or the Micro Focus Unified Functional testing Add-in for ALM.

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Posted by (Questions: 92, Answers: 3)
Asked on April 30, 2019 2:34 pm
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If you have the add in installed I would try this:

Try going into UFT and changing the report format:

UFT > Tools > Options > General > Run Sessions > Report Format

then run a new test and see if you can see the results

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Posted by (Questions: 0, Answers: 340)
Answered on April 30, 2019 2:35 pm