Upgrading ALM 12.21 to 12.55 and getting ”The installation cannot continue. A newer ALM version is already installed on this machine” error
Question ID:
108622
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We are trying to upgrade (in place) our ALM12.21 to 12.55 and are getting a strange error — The installer seems to detect a previous instllation — even though we just ran the 12.21 UNINSTALLER from Control Panel "Programs and Features". We even emptied the "recycle bin" and rebooted. Why does it still sense a previous installation?
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