Users Cannot Access ALM after MSI push
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Question ID: 108351
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Hello…we have users who are getting an error Main Application Process Failed to Start, contact you system administrator. We pushed an msi file yesterday with the clean utility. She was able to access yesterday and cannot after the push.

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Posted by (Questions: 89, Answers: 0)
Asked on April 30, 2018 3:35 pm
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Answers (1)
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Private answer

Remove the HP folder from c:users\appdata and then try the client again

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Posted by (Questions: 0, Answers: 309)
Answered on April 30, 2018 3:36 pm
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That seems to have worked.
( at April 30, 2018 3:37 pm)
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