What happens if a user is assigned to more than one group in QC/ ALM?
Question ID: 104920
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What exactly happens and how can effect permissions if a user is assigned to more than one user group?

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Posted by (Questions: 379, Answers: 35)
Asked on March 22, 2013 2:28 pm
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Answers (2)
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Private answer

Hi HomerJ,

Permissions are handled according to the groups in which the users are assigned. What happens and creates issues is related to the groups the users are assigned.

If the user is part of a system group (Viewer, TDAdmin, Developer...) the permissions set for that group would overwrite the new group permissions assigned. If the user is part of other custom groups, the group that has the most permissions set would overwrite the most restrictive one. If the user is part of more than one group, the permissions are affected by the above permissions settings.

I hope this helps to answer and clarify your question. For the above stated reasons it is highly recommended that the users only be the member of one specific group so that the permissions desired can be guaranteed to be assigned.

Thanks,
Dan

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Posted by (Questions: 0, Answers: 770)
Answered on March 22, 2013 2:34 pm
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Thanks, Dan. That helps to clarify things.
( at March 22, 2013 2:36 pm)
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Private answer

Double check your answer on this one.
HP says the results are unpredictable.
What I found in prior versions, is that the groups were processed in alphabetical order.

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Posted by (Questions: 22, Answers: 7)
Answered on March 22, 2013 2:44 pm
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Thanks for your input. I Just went through this exercise and this was the results found, attempted on three completely different systems (all ALM 11) and verified exact results with HP. Although I can see that there could be variances in this, which is why the final statement of the recommendation that users only be assigned to one group is the HP recommendation regarding group assignment.
( at March 22, 2013 3:18 pm)
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