While launching HPQC I am getting the following error : ”The following client components were not downloaded successfully. 1. SprinterPlugin.dll. Close all connections and try again”. Could anyone please suggest a workaround for this issue.
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Question ID: 105795
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I am using Windows 7,SP1 and IE 8.

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Posted by (Questions: 1, Answers: 0)
Asked on January 15, 2015 10:24 am
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are you getting same error message even after running IE as administrator and then launching QC? Also try clearing cache , reset IE , launch IE as administrator with qc10 and see whether it fixed your issue.

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Posted by (Questions: 33, Answers: 21)
Answered on January 15, 2015 5:58 pm
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I have tried all the steps mentioned above. Still the issue exists.
( at January 16, 2015 9:29 am)
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