ALM Client MSI Generator not working

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Application Lifecycle Management

Question ID: 109510

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I have created a .MSI installation file using the Client MSI Generator for 15.01 and when trying to install, Symantec quarantines the file and the installation fails. I tried submitting the installation file to Symantec false positive but the file is too large to submit. It has to be under 100 mb and it is 145mb in size. Have you or any other customers encountered this and is their a workaround?

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Posted by godawgs (Questions: 204, Answers: 2)

Asked on April 29, 2020 11:21 pm

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Answers (1)

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Private answer

GoDawgs,

When working with the MSI Generator for ALM 15.01, please use the following link:

https://admhelp.microfocus.com/alm/en/15.015.0.1/online_help/Content/MSI%20_Generator/running_client_files.htm

Please remember to put the file on the ALM server.
You should then be able to deploy it. Please check issue with your Antivirus for a false positive. If you find one, allow an exception for this file and you should able to install.

Good luck.

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