ALM server task bar icon

Question ID: 107510
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The ALM icon on the task bar is out of synch with the service. The service is currently up and running, but the icon states disconnected. Is there a way to correct this and get them back in synch without restarting the ALM service?

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Posted by (Questions: 122, Answers: 3)
Asked on March 27, 2017 2:52 pm
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Answers (2)
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Private answer

You can restart the trayicon application without restarting the ALM service. To do so:

1. Right click and exit from the tray icon.
2. Open registry editor and browse to

HKEY_LOCAL_MACHINESOFTWAREMicrosoftWindowsCurrentVersionRun
The value of the ALM Tray Icon registry key will be what needs to be executed in order to launch the tray application.

example:

''C:Program FilesHPHP Application LifeCycle Management 11.52javabinALMTrayIcon.exe'' -cp ''C:ProgramDataHPALMtrayIconalm-tray-icon.jar'' com.hp.alm.platform.trayicon.ALMTrayIconMain
3. Launch a command prompt as admin and execute the command from the registry key.

4. The tray icon should now reappear and be in synch with your ALM service.

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Posted by (Questions: 3, Answers: 168)
Answered on March 27, 2017 2:56 pm
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Mines read ''C:Program FilesHPALMjavabinALMTrayIcon.exe'' -cp ''C:Program FilesHPALMjavalib*'' ClassName.

Is ClassName correct?

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Posted by (Questions: 0, Answers: 1)
Answered on May 3, 2018 7:44 pm