When I came to work this morning I found out I can’t launch UFT. It threw a license error. I opened the lic server administration and saw there are licenses available and tried to look who reserved the ones that were reserved, but nothing happened when I clicked on the Feature ID to see what machine has checked out a license. I went to the license install wizard on the client and it connected to the license server and showed mi available licenses. I installed one and restarted UFT only to get the license error again. I tried restarting the hpLicSrv service on the server machine and tried to restart the server machine as well several times with the same result. We have a redundant server setup, so I tried stopping the lic service on the primary machine to see if the secondary will kick in and provide the licenses, but it doesn’t work at all (even though I tried it in the past to see if the redundant server works). What are my options? This is serious since nobody can launch UFT now.
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Question ID: 106660