Can the agent process running under more than 1 user?

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  • Can the agent process running under more than 1 user?
Question ID: 104168

I am having a problem with the agent process (magentproc.exe) running with more than 1 user logged on the generator. If the process was already running under another user I have to kill the process through the task manager. Otherwise the tests will fail for file transfer issues. If I try to start it without killing the process I could see where the process started by watching the task manager but it would shortly stop. The task manager process count would increment by 1 for a couple of seconds and then decrement back to the original count. Once I kill the process and start it again the controller is able to transfer the files.
Is this normal operation? If not, any thoughts on why this is happening?

Thanks for the help,

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Posted by (Questions: 5, Answers: 1)
Asked on July 28, 2010 12:40 pm
Answers (1)
Private answer

Have you looked into running the agent as a Windows Service versus a Process?


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Posted by (Questions: 3, Answers: 16)
Answered on July 28, 2010 2:36 pm
No, I have not done that. The client where I am working was wanting me to investigate this. However, it seems to have gone away. Using the same controller/generator it is now working. They were working on the test environment so the thought is maybe that was the issue. Thanks for the answer. If this happens again I will try running as a service. -Mark
( at July 30, 2010 12:42 pm)