Cannot get license key after upgrading Autopass License Server and UFT
Question ID: 108437

I just upgraded to UFT 14.03 and the Autopass license server as well, which I believe is now version 10.3.0. Now, when I try to connect UFT to the Autopass license server, I am getting the error "License server unavailable". It was working fine before and I can ping the license server and port 5814 is still working, so I’m stumped.

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Posted by (Questions: 227, Answers: 22)
Asked on June 11, 2018 7:44 pm
Answers (1)
Private answer

Ok. I've run into this issue also and what you will need to do is modify the server.xml file on the Autopass License Server machine. The location may be different depending on how you installed Autopass, but you should be able to do a search for the server.xml file if you don't have it in the default location.

1. Navigate to: C:Program FilesHPHP AutoPass License ServerHP AutoPass License ServerHP Aut oPass License Serverconf
2. Edit the Server.xml ?le with Notepad or similar text editor

3. Change the below highlighted attributes TO (I) keyAlias=''hp_cert'' and (ii) sslEnabledProtocols=''TLS v1,TLSv1.1,TLSv1.2''.

![alt text][1]

[1]: /storage/temp/832-server-xml-code.png

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Posted by (Questions: 2, Answers: 477)
Answered on June 11, 2018 7:54 pm

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