Can’t Connect UFT to ALM after password reset
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I’m getting an error connecting to ALM from UFT. I started seeing this problem last weekend when I changed my network password. Previously I was able to connect without any issue. I can login to ALM from IE but I get an error connecting from UFT. "Failed to login. Please contact system administrator for help. Description: Authentication failed. Verify your user name and password" But, ALM won’t launch for me to change the credentials!
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Please have the user open a Windows Explorer and navigate to AppDataLocalHPUFT and find the file utt.config.LastQcConnection.xml. Rename the file to utt.config.LastQcConnection.bak This should allow UFT to launch. Once it has, they should be able to re-enter their ALM credentials to re-establish a successful login. Marked as spam
 Posted by Michaeldx (Questions: 17, Answers: 807) Answered on August 20, 2014 9:59 pm
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It worked great .. Thank you :) Marked as spam
 Posted by vijaysagark (Questions: 0, Answers: 1) Answered on July 25, 2016 6:29 pm
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