Can’t get a QTP license

Question ID: 104602
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0

Have installed QTP 11 on a Win7 machine…installed using ‘Run as Admin’ option….Installed all available patches using ‘Run as Admin’….started qtp11 after install using ‘Run as Admin’…qtp11 starts no problem…I have admin rights anyway….when the tester, who also appears to have admin rights on his machine, starts qtp11…..get a license error & wants to install the license…..some help here…..

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Posted by (Questions: 63, Answers: 1)
Asked on September 14, 2012 2:45 pm
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Answers (2)
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Private answer

This looks like a permission issue. Recommend looking a HP document KM183747.

Also, The license issue might be because the LSFORCEHOST environment variable is set for the local user and not global.

Below is quote from HP document KM183747
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File System:

- Full Read and Write permission to all the files and folders under the directory where QuickTest is installed (For example: C:Program filesHPQuickTest Professional).
- Full Read and Write permission to the temp directory. Note: locate ''temp'' folder by going to Start menu, select ''Run'', type ''%temp%'', click ''Ok'' or press ''Enter'' key
- Full Read and Write permission to the current test's folder and the test's result folder.
- Full Read and Write permission to the ''Common FilesMercury Interactive'' folder.
- Full Read and Write permission to the mercury.ini file. Read permission to the Windows directory and to the system directory.

Registry:

- Full Read and Write permission to all the keys under HKEY_CURRENT_USERSoftwareMercury Interactive
**Note:** The ''Mercury Interactive'' key is created with the first QuickTest Professional launch of the logged in user.
- Read and Query Value permission to all the HKEY_LOCAL_MACHINE keys and to all the HKEY_CLASSES_ROOT keys

For working with Quality Center:

- All permissions mentioned under ''File System'' and ''Register'' sections above
- Full Read and Write permissions to the Quality Center cache directory.
- Full Read and Write permissions to the QuickTest Add-in for Quality Center installation directory.

**Note:**
In some situations it may be required to have read/write access permissions from higher up the folder tree for the Temp folder.

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Posted by (Questions: 2, Answers: 98)
Answered on September 14, 2012 2:57 pm
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Private answer

Can you try installing the HP ALM Client Registration from ALM addins page. I had a similar issue and on installing this it worked for me.

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Answered on September 14, 2012 3:48 pm